> For the complete documentation index, see [llms.txt](https://affiliate.zanet.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://affiliate.zanet.com/help-center/hoa-hong/don-hang-bi-huy-co-duoc-tinh-hoa-hong-khong.md).

# Đơn hàng bị huỷ có được tính hoa hồng không?

Không.

Các đơn hàng bị hủy trước khi hoàn tất sẽ không đủ điều kiện ghi nhận hoa hồng.

Một số nguyên nhân phổ biến gồm:

* Khách hàng chủ động hủy đơn.
* Không liên hệ được khách hàng.
* Khách từ chối nhận hàng.
* Thanh toán không thành công.
* Đơn hàng bị hủy theo quy định của ZANET.

Các đơn hàng này sẽ không được tính vào doanh thu hoa hồng.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://affiliate.zanet.com/help-center/hoa-hong/don-hang-bi-huy-co-duoc-tinh-hoa-hong-khong.md?ask=<question>&goal=<endgoal>
```

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